Customer Experience Lab

Build a data-driven CX program without IT: A Centriam story

Posted By Joe Novak | October 10, 2018

Targeted customer winback: Tips and tricks for community banking

Posted By Anya Phillips | September 07, 2018

How to choose the best survey touchpoint for a banking CX program

Posted By Joe Novak | August 02, 2018

From chatbots to face scans: ML & AI in CX

Posted By Joe Novak | June 27, 2018

Introducing Centriam, customer experience software that levels the playing field.

Posted By Jakub Jez | June 13, 2018

You need more than a survey tool to run a successful customer experience program

Posted By Jakub Jez | April 30, 2018

CX trendsetters: Is the future of malls a robot named Pepper?

Posted By Amy Brandli | March 15, 2018