Customer Experience Lab

How to create customer experience programs that impact business with Centriam

Posted By Jakub Jez | January 22, 2019

Data is the key to unlock great CX

Posted By Joe Novak | November 16, 2018

Getting started with Centriam: The IT email

Posted By Ian Sherman | October 25, 2018

Build a data-driven CX program without IT: A Centriam story

Posted By Joe Novak | October 10, 2018

Targeted customer winback: Tips and tricks for community banking

Posted By Anya Phillips | September 07, 2018

How to choose the best survey touchpoint for a banking CX program

Posted By Joe Novak | August 02, 2018

From chatbots to face scans: ML & AI in CX

Posted By Joe Novak | June 27, 2018