Customer Experience Lab

Data is the Key to Unlock Great CX

Posted By Joe Novak | November 16, 2018

Getting Started with Centriam: The IT Email

Posted By Ian Sherman | October 25, 2018

Build a Data-driven CX Program Without IT: A Centriam Story

Posted By Joe Novak | October 10, 2018

Targeted Customer Winback: Tips and Tricks for Community Banking

Posted By Anya Phillips | September 07, 2018

How to Choose the Best Survey Touchpoint for a Banking CX Program

Posted By Joe Novak | August 02, 2018

From Chatbots to Face Scans: ML & AI in CX

Posted By Joe Novak | June 27, 2018

Introducing Centriam, customer experience software that levels the playing field.

Posted By Jakub Jez | June 13, 2018