Customer Experience Lab

Jason McNellis

Jason is dedicated to improving the agility, adoption and accuracy of analytics across Centriam’s clients. Jason brings a wealth of experience helping marketing and customer experience professionals leverage data and advanced analytics to improve performance. Prior to Centriam, Jason was an industry analyst with Forrester Research where he researched, wrote and spoke on customer analytics and marketing technology. Jason also led the Advanced Analytics team at SuperValu and product strategy at RedPoint Global. Jason holds a B.A. from Carleton College and an M.S. from the State University of New York at Stony Brook.

Recent Posts

Identify the Right Technology to Support Customer Experience Programs

Posted By Jason McNellis | April 11, 2018

A Map to Unlock the Financial Treasure Hidden In Your Customer Experience Business Case

Posted By Jason McNellis | February 08, 2018

3 Customer Experience Improvements Retailers Can Use to Cash in on Millennials

Posted By Jason McNellis | December 20, 2017

Tailor Your Retail Strategy to Your Customer Experience Goals

Posted By Jason McNellis | December 12, 2017