Customer Experience Lab

Jakub Jez

Jakub Jez is the founder and CEO of Centriam, where he is responsible for setting the overall direction and strategy for the company. Jakub’s experience in the customer analytics space led him to identify a need for a platform that enables companies to make more data-driven decisions that result in better customer experiences, all through technology that’s intuitive enough for anyone to use.

Recent Posts

5 things to look for in a customer experience tool

Posted By Jakub Jez | February 14, 2019

How to create customer experience programs that impact business with Centriam

Posted By Jakub Jez | January 22, 2019

Introducing Centriam, customer experience software that levels the playing field.

Posted By Jakub Jez | June 13, 2018

You need more than a survey tool to run a successful customer experience program

Posted By Jakub Jez | April 30, 2018

How to identify the right technology to support customer experience programs

Posted By Jakub Jez | April 11, 2018