Customer Experience Lab

Jakub Jez

Jakub Jez is the Founder and CEO of Centriam and he is responsible for setting the overall direction and strategy for the company. Centriam’s customer experience (CX) management software improves customer intelligence, enables targeted and scalable CX programs, and identifies CX efforts with the highest impact on customer loyalty.

Recent Posts

Introducing Centriam, customer experience software that levels the playing field.

Posted By Jakub Jez | June 13, 2018

You Need More Than a Survey Tool to Run a Successful Customer Experience Program

Posted By Jakub Jez | April 30, 2018

How to Identify the Right Technology to Support Customer Experience Programs

Posted By Jakub Jez | April 11, 2018