Customer Experience Lab

Jake Selvey

Jake works diligently to help Centriam clients understand their customers' behavior and identify effective and creative ways to take action on those insights. Jake most recently led the customer experience analytics program at Sleep Number. Prior to that, he worked in payment analytics at Target, and also consulted with several major insurance companies. Jake holds a B.A. in both economics and political science, and an M.S. in applied economics from Marquette University.

Recent Posts

3 tips to create a great banking touchpoint survey

Posted By Jake Selvey | July 26, 2018